Last updated: [15/11/2025]

This Privacy Policy describes how Studio AM:PM collects, uses, and shares your personal information when you visit or make a purchase from our website, hosted on Squarespace.

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through the Site, we retain certain personal information from you, including:

• Name

• Email address

• Billing address

• Payment information (via Stripe; we do not personally store your card details)

• Phone number

Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser

• IP address

• Time zone

• Cookies

• What pages you view on the Site

We refer to this automatically-collected information as "Device Information."

2. How We Use Your Information

We use your personal information for the following purposes:

• To process payments through Stripe

• To provide Pilates services and manage bookings

• To communicate with you

• To provide customer support

• To comply with legal and tax obligations

• To improve our website experience

3. Payment Processing

We use Stripe, a third-party payment processor, to handle payments securely. Your payment information is encrypted and processed directly by Stripe. We do not store your credit card information.

For more details, please refer to Stripe’s Privacy Policy: Stripe Privacy Policy

4. Cookies

We use cookies to enhance your browsing experience, including functionality and analytics cookies. You can disable cookies in your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Protection Compliance

We comply with General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. As a customer of Studio AM:PM, you are entitled to certain rights regarding your personal data, including:

• The right to access the personal information we hold about you

• The right to request corrections or updates to your data

• The right to request deletion of your data when applicable

• The right to object to or restrict processing of your data

• The right to request a copy of your data in a commonly used format

If you would like to exercise any of these rights or have questions about our data practices, please contact us using the details provided in the "Contact Us" section below.

7. Sharing Your Information

We do not share your personal information with third parties except:

• When necessary to process your payments (Stripe)

• With service providers who help operate the Site (Squarespace)

• As required by law or to protect our rights

8. Data Security

We use industry-standard measures to protect your data.

9. Squarespace Hosting

Our website is hosted on Squarespace. Squarespace provides us with the online platform that allows us to offer our services. Your data may be stored through Squarespace’s data storage and databases.

Squarespace's privacy policy can be found here: Squarespace Privacy Policy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or would like to exercise your rights under GDPR, please contact us at:

Email: info@studioampm.co.uk

Thank you for trusting us with your personal information. Your privacy is important to us.

Disclaimer

By booking or attending a class, session, or event with Studio AM:PM, you confirm that you have read, understood, and agree to this Privacy Policy.